Effective Date: July 16, 2026

Last Updated: July 16, 2026

My Possibilities (“My Possibilities,” “MP,” “we,” “us,” or “our”) respects the privacy of the individuals and families we serve, our donors, volunteers, employees, applicants, community partners, website visitors, and others who interact with us.

This Privacy Policy explains how we collect, use, retain, protect, and disclose personal information through:

• Our website, mypossibilities.org;
• Online forms and portals that link to this Privacy Policy;
• Admissions and program inquiries;
• Donations, payments, and fundraising activities;
• Volunteer and employment inquiries;
• Events and community-engagement activities;
• Telephone, email, and text-message communications; and
• Other services or activities that reference this Privacy Policy.

By using our website, submitting information to us, or otherwise interacting with My Possibilities, you acknowledge the practices described in this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected by My Possibilities through websites, communications, forms, programs, events, and services that display or link to this Policy.

Some My Possibilities programs, services, portals, or activities may provide additional privacy notices, consent forms, releases, or terms. When another notice applies to a particular service or type of information, that notice may supplement or control over this Privacy Policy for that specific activity.

This Privacy Policy does not replace:

• Any notice regarding protected health information that may apply under federal or state law;
• Program-specific confidentiality agreements or consent forms;
• Educational or participant-record policies;
• Employee privacy notices;
• Background-check disclosures and authorizations; or
• The privacy policies of independent third-party websites and service providers.

2. Personal Information We Collect

The information we collect depends on how you interact with My Possibilities.

Information You Provide Directly

We may collect information that you voluntarily provide, including:

• Name;
• Mailing address;
• Email address;
• Telephone or mobile number;
• Date of birth;
• Emergency contact information;
• Relationship to a participant, applicant, donor, volunteer, or employee;
• Communications preferences;
• Information contained in questions, messages, emails, forms, or text messages;
• Event registrations and attendance information;
• Volunteer interests, availability, qualifications, and references;
• Employment application and professional information;
• Donation history and fundraising preferences;
• Payment and transaction information;
• Information needed to process admissions, enrollment, or program participation;
• Information about support needs, accommodations, funding sources, and service eligibility;
• Documents submitted through admissions or program portals; and
• Any other information you choose to provide.

Admissions and Program Information

When an individual applies for or participates in a My Possibilities program, we may collect information necessary to evaluate the application, provide appropriate services, administer the program, communicate with the individual or family, and satisfy legal, contractual, or funding requirements.

Depending on the program and circumstances, this information may include:

• Disability-related information;
• Medical or health-related information;
• Medication or support information;
• Educational records;
• Behavioral or developmental information;
• Assessments and evaluations;
• Guardianship or authorized-representative information;
• Insurance or benefits information;
• Medicaid-waiver or other funding information;
• Attendance and participation records;
• Transportation information; and
• Information contained in supporting documentation.

This information may be subject to separate program notices, authorizations, releases, and confidentiality requirements.

Donation and Payment Information

When you make a donation or payment, we or our payment service providers may collect:

• Name and contact information;
• Donation or payment amount;
• Transaction date;
• Billing address;
• Payment method;
• Donor preferences;
• Tribute or memorial information; and
• Information needed to issue acknowledgments or tax documentation.

Payment-card information is generally collected and processed by third-party payment processors. My Possibilities generally receives transaction details and confirmation but does not intend to store complete payment-card numbers or card security codes.

Volunteer and Background-Check Information

When you apply to volunteer, we may collect information concerning your identity, contact information, availability, experience, interests, references, and suitability for a volunteer role.

Certain volunteer roles may require a confidentiality agreement, screening, or criminal background check. Background-check information may be collected directly by My Possibilities or by an authorized screening provider and will be handled in accordance with applicable law.

Employment Applicant Information

Employment applications may include:

• Contact information;
• Employment history;
• Education;
• Professional qualifications;
• References;
• Resume or curriculum vitae;
• Work authorization information;
• Voluntary demographic information;
• Accommodation requests; and
• Other information provided during the recruitment process.

Employment applications submitted through a third-party recruiting platform are also governed by that platform’s privacy policy.

Communications and Text-Message Information

When you communicate with My Possibilities by telephone, email, webform, SMS, or MMS, we may collect:

• Your name;
• Telephone number;
• Email address;
• The date and time of the communication;
• The content of your message;
• Attachments or images you send;
• Delivery and response information;
• Communication preferences;
• Opt-in and opt-out records; and
• Other information needed to respond to or document the communication.

To document text-message consent, we may retain information such as the telephone number provided, the form or method used to obtain consent, the date and time of consent, the disclosure presented when consent was provided, and subsequent opt-out activity.

Information Collected Automatically

When you visit our website, we and our website service providers may automatically collect certain technical information, including:

• Internet Protocol address;
• Browser type;
• Device type;
• Operating system;
• Approximate geographic area derived from an IP address;
• Pages viewed;
• Links selected;
• Date and time of access;
• Referring website;
• Time spent on the website;
• Website errors;
• Cookie or similar technology identifiers; and
• Other website usage and diagnostic information.

We may use this information to operate, maintain, secure, and improve our website and understand how visitors use it.

3. How We Collect Information

We may collect personal information:

• Directly from you;
• From a parent, guardian, family member, authorized representative, or caregiver;
• Through website forms;
• Through admissions, enrollment, payment, donation, volunteer, or employment portals;
• Through telephone calls, email, SMS, MMS, or other communications;
• During events, tours, meetings, assessments, or program participation;
• From government agencies, funding sources, schools, healthcare providers, or service organizations when authorized or permitted;
• From references or background-screening providers;
• From community or business partners;
• From social-media platforms when you interact with our accounts; and
• Automatically through website technologies.

When you provide personal information concerning another individual, you represent that you are authorized to provide the information and that the information is accurate.

4. How We Use Personal Information

We may use personal information to:

• Respond to questions and requests;
• Schedule tours, meetings, assessments, interviews, and events;
• Evaluate admissions and enrollment applications;
• Provide educational, employment, therapy, residential, transportation, social, recreational, and support services;
• Develop and manage individualized programs or accommodations;
• Communicate with participants, families, guardians, representatives, donors, volunteers, employees, and community partners;
• Send appointment, schedule, event, transportation, closure, safety, and operational notices;
• Process donations, payments, refunds, and acknowledgments;
• Administer fundraising campaigns and donor relationships;
• Recruit, screen, and manage volunteers;
• Recruit and evaluate employment applicants;
• Conduct authorized background checks;
• Maintain program, donor, volunteer, employment, and organizational records;
• Manage grants, funding, contracts, and government-program requirements;
• Confirm and document communication consent;
• Send communications requested or authorized by recipients;
• Protect the safety, rights, and property of My Possibilities and others;
• Detect, prevent, and investigate fraud, misuse, security incidents, or unlawful activity;
• Operate, secure, maintain, and improve our website and technology;
• Measure website performance and understand website usage;
• Comply with legal, regulatory, contractual, insurance, tax, accreditation, and reporting obligations;
• Establish, exercise, or defend legal claims; and
• Fulfill other purposes disclosed when information is collected or authorized by you.

5. Text Messaging and Mobile Information

My Possibilities may use SMS or MMS text messaging for conversational, informational, operational, program-related, event-related, fundraising, or promotional communications when appropriate consent has been obtained.

Message frequency may vary. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance. We will also honor other reasonable requests that clearly communicate that you no longer wish to receive text messages.

Opting out of text messages does not necessarily prevent My Possibilities from contacting you by telephone, email, postal mail, or another permitted method.

No mobile opt-in information or text-message consent will be shared with third parties or affiliates for marketing or promotional purposes.

We may disclose mobile numbers and related information to communications providers and other service providers solely as necessary to send messages, maintain our communications systems, document consent, process opt-out requests, prevent fraud, or provide services on our behalf. Those providers are not authorized to use mobile opt-in information for their own marketing purposes.

Consent to receive promotional or fundraising text messages is not a condition of enrollment, participation in a program, receipt of services, making a donation, or making a purchase.

Additional terms governing text messages are available in our Communications and SMS Terms of Service.

Sensitive Information and Text Messages

Text messaging is not intended for emergencies or for transmitting highly sensitive information. Do not send the following information by text message:

• Social Security numbers;
• Complete payment-card information;
• Account passwords;
• Detailed medical records;
• Diagnostic reports;
• Medication records;
• Government identification numbers;
• Information concerning abuse or an immediate safety threat; or
• Other information that requires urgent, confidential, or secure handling.

For emergencies, call 911. For sensitive program or participant matters, contact the appropriate My Possibilities department using an approved secure method.

6. When We Disclose Personal Information

My Possibilities does not sell personal information for monetary consideration.

We do not knowingly disclose personal information to third parties for their own independent direct-marketing purposes without appropriate consent.

We may disclose personal information in the following circumstances.

Service Providers

We may disclose information to vendors and service providers that perform services on our behalf, including providers of:

• Website hosting and maintenance;
• Cloud storage and information technology;
• Email, telephone, and text-message communications;
• Admissions and participant-management portals;
• Customer and donor relationship management;
• Donation and payment processing;
• Accounting and financial services;
• Background screening;
• Employment recruiting;
• Event registration;
• Data analytics;
• Cybersecurity;
• Document management;
• Mailing and fulfillment; and
• Professional consulting.

These providers may access personal information only as reasonably necessary to perform services for My Possibilities and are expected to protect the information in accordance with their agreements and applicable law.

Authorized Representatives and Service Partners

With appropriate authorization or as permitted by law, we may disclose information to:

• Parents;
• Guardians;
• Authorized representatives;
• Caregivers;
• Funding agencies;
• Government programs;
• Healthcare or support providers;
• Schools;
• Transportation providers;
• Employers or employment partners; and
• Other organizations involved in providing or coordinating services.

Legal and Safety Purposes

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with a law, regulation, subpoena, court order, or government request;
• Report suspected abuse, neglect, exploitation, or other conduct when reporting is required or permitted;
• Protect the health or safety of an individual;
• Investigate fraud, misconduct, security threats, or violations of our policies;
• Protect the rights, property, and operations of My Possibilities or others;
• Enforce agreements; or
• Establish, exercise, or defend legal claims.

Organizational Transactions

If My Possibilities participates in a merger, consolidation, restructuring, transfer of programs, transfer of assets, or similar organizational transaction, information may be transferred as part of that transaction, subject to applicable law and appropriate protections.

With Your Direction or Consent

We may disclose information when you direct us to do so or provide consent.

7. Donor Privacy

My Possibilities respects the privacy of its donors.

We may use donor information to:

• Process and acknowledge donations;
• Provide receipts and tax documentation;
• Maintain donation records;
• Communicate about the impact of donations;
• Provide information about campaigns, events, and giving opportunities;
• Honor communication preferences; and
• Satisfy legal and financial-reporting requirements.

We do not sell donor names, addresses, telephone numbers, email addresses, donation histories, or mobile opt-in information.

Donors may contact us to:

• Request that communications stop;
• Update contact information;
• Change communication preferences; or
• Request that a gift be treated anonymously where reasonably possible.

Information submitted directly to an independent donation or payment platform is also governed by that provider’s privacy policy and security practices.

8. Cookies and Similar Technologies

Our website may use cookies, pixels, local storage, log files, and similar technologies.

These technologies may be used to:

• Maintain website functionality;
• Remember settings;
• Improve performance;
• Identify technical problems;
• Protect against fraud or abuse;
• Measure visits and traffic;
• Understand how visitors navigate the website; and
• Evaluate the effectiveness of communications or outreach.

You may be able to limit or block cookies through your browser settings. Blocking certain cookies may affect the operation or availability of parts of the website.

Third-party content embedded in our website, such as videos, maps, social-media features, payment forms, or event tools, may permit the third party to collect information under its own privacy policy.

9. Third-Party Websites and Portals

Our website contains links to websites, applications, and portals operated by third parties. These may include admissions portals, parent portals, volunteer forms, donation systems, payment processors, event platforms, social-media services, and employment websites.

My Possibilities does not control the privacy, security, accessibility, availability, or content practices of independent third parties.

When you leave our website or submit information directly to a third-party service, that service’s privacy policy and terms may apply. You should review the applicable policies before providing personal information.

The presence of a link does not necessarily mean that My Possibilities endorses all practices of the linked service.

10. Information Security

My Possibilities uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

These safeguards may include:

• Access controls;
• Authentication requirements;
• Security monitoring;
• Employee training;
• Vendor-management procedures;
• Data backup;
• Network and endpoint security;
• Physical security; and
• Policies governing the handling of confidential information.

No website, communication system, database, or transmission method can be guaranteed to be completely secure. You should use care when sending information online and should not send highly sensitive information through general website forms, ordinary email, or text messages unless specifically instructed to do so.

If you believe information provided to My Possibilities has been compromised, contact us promptly.

11. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide services;
• Maintain participant and program records;
• Process donations and payments;
• Administer volunteer or employment relationships;
• Maintain evidence of communications consent;
• Honor opt-out requests;
• Fulfill legal, tax, contractual, funding, insurance, or reporting obligations;
• Resolve disputes;
• Protect legal rights; and
• Support legitimate organizational operations.

Retention periods vary according to the nature of the information, the purpose for which it was collected, contractual requirements, and applicable law.

When information is no longer reasonably needed, we may delete, anonymize, aggregate, or securely dispose of it.

12. Your Privacy Choices

Depending on your relationship with My Possibilities and applicable law, you may request to:

• Access certain personal information we maintain about you;
• Correct inaccurate or incomplete information;
• Update your contact information;
• Request deletion of certain information;
• Withdraw consent where processing is based on consent;
• Change communication preferences;
• Opt out of marketing or fundraising communications;
• Opt out of text messages;
• Request information concerning how information is used or disclosed; or
• Obtain a copy of certain information.

Some requests may be limited by legal, contractual, funding, record-retention, safety, or operational requirements.

We may need to verify your identity and authority before completing a request. An authorized representative may submit a request when permitted by law, but we may require documentation confirming the representative’s authority.

We will not unlawfully discriminate against an individual for exercising an applicable privacy right.

To submit a privacy request, contact us using the information in the “Contact Us” section below and include Privacy Request in the subject line.

13. Communication Preferences

You may unsubscribe from nonessential email communications by using the unsubscribe link provided in the email or by contacting us.

You may opt out of text messages by replying STOP or by contacting us. You may continue to receive communications that are necessary to:

• Respond to a request you submitted;
• Administer an existing relationship;
• Provide program or service information;
• Address safety or operational issues;
• Process a transaction;
• Maintain legally required records; or
• Fulfill another permitted purpose.

14. Children’s Privacy

My Possibilities’ primary programs are designed for adults with Intellectual and Developmental Disabilities. Our general website is not directed to children under 13, and we do not knowingly use the general website to collect personal information directly from children under 13 without appropriate authorization.

A parent, guardian, or authorized representative who believes that a child has submitted information without appropriate permission should contact us so that we can review the matter.

15. Confidentiality of Participant Information

Information concerning My Possibilities applicants and participants may be confidential and may be protected by organizational policy, contract, consent requirements, or federal or state law.

Access to participant information is limited to individuals who have an appropriate operational, legal, safety, funding, or service-related need for the information.

This website Privacy Policy is not intended to authorize any disclosure that would otherwise be prohibited by an applicable confidentiality requirement.

16. Photographs, Video, and Testimonials

My Possibilities may take or use photographs, video, audio, stories, testimonials, or other media in connection with programs, events, fundraising, education, and community outreach.

When required, My Possibilities will seek an appropriate release or authorization before using identifiable participant media.

Consent to the use of media may be governed by a separate release and is not created solely by visiting our website.

17. Social Media

When you interact with My Possibilities through a social-media platform, the platform may collect information about you and your interaction according to its own privacy policy.

Information posted publicly on social media may be visible to other users. Do not post confidential participant information, medical information, payment information, or other sensitive personal information on a public page.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, vendors, or legal obligations.

When we make changes, we will post the updated Policy on our website and revise the “Last Updated” date. Material changes may also be communicated through another appropriate method.

Your continued use of our website or services after an updated Policy becomes effective constitutes acknowledgment of the updated Policy, to the extent permitted by law.

19. Contact Us

Questions, concerns, or requests concerning this Privacy Policy or My Possibilities’ privacy practices may be directed to:

My Possibilities

Attn: Privacy Request

3601 Mapleshade Lane

Plano, Texas 75075

Telephone: 469-241-9100

Email: marketing@mptx.org

For text-message assistance, reply HELP to a My Possibilities text message. To stop receiving text messages, reply STOP.