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Terms and Conditions

Communications and SMS Terms of Service

Effective Date: July 16, 2026

These Communications and SMS Terms of Service (“Terms”) govern electronic communications sent by My Possibilities (“My Possibilities,” “MP”, “we,” “us,” or “our”), including communications sent by text message, also known as SMS or MMS.

By providing your telephone number, submitting an online form, checking an SMS consent box, initiating a text-message conversation with us, or otherwise agreeing to receive text messages from My Possibilities, you agree to these Terms.

 

1. Types of Communications

Depending on your relationship with My Possibilities and the consent you provide, text messages from us may include:

  • Responses to questions or requests for information;
  • Admissions, enrollment, and program-related communications;
  • Appointment, meeting, class, activity, and schedule reminders;
  • Campus closures, delays, operational notices, and safety-related updates;
  • Requests for documents or additional information;
  • Communications involving My Possibilities programs and services;
  • Event, volunteer, community, and organizational updates;
  • Donation and fundraising communications, when you have consented to receive such messages; and
  • Other conversational, informational, or promotional communications that are consistent with the consent you provided.

The types of messages you receive may depend on the form you submitted, the department you contacted, and the nature of your relationship with My Possibilities.

 

2. Consent to Receive Text Messages

By opting in, you expressly consent to receive text messages from or on behalf of My Possibilities at the mobile telephone number you provided.

Messages may be sent using RingCentral or another communications service provider and may include messages generated or delivered through automated technology. Consent to receive promotional or fundraising text messages is not a condition of enrollment, participation in a My Possibilities program, receipt of services, making a donation, or making any purchase.

By providing a telephone number, you represent that:

  • You are the subscriber or customary user of the number provided;
  • You are authorized to consent to receive messages at that number;
  • The information you provide is accurate; and
  • You will notify us if the number is reassigned, disconnected, or no longer belongs to

If you provide a telephone number on behalf of another person, you represent that you have the legal authority to provide consent on that person’s behalf.

 

3. Message Frequency

Message frequency will vary based on your relationship and interactions with My Possibilities. Some communications may be recurring.

My Possibilities does not guarantee that a specific number of messages will be sent during any particular day, week, or month.

 

4. Messages and Data Rates

Message and data rates may apply to messages sent by My Possibilities and to messages you send to us.

My Possibilities does not charge a separate fee for participating in its text-messaging program. However, your wireless carrier’s standard messaging, data, or other charges may apply. You are responsible for charges imposed by your wireless carrier.

Contact your wireless carrier for information about your messaging and data plan.

5. How to Opt Out

You may withdraw your consent and stop receiving text messages from My Possibilities at any time by replying STOP to a message.

We may also recognize other reasonable opt-out requests, including CANCEL, END, QUIT, or UNSUBSCRIBE. After opting out, you may receive one final message confirming that your request has been processed. No additional messages will be sent under that messaging program unless you later provide consent again.

You may also request to stop receiving text messages by contacting My Possibilities using the contact information provided below.

Opting out of text messages will not prevent My Possibilities from contacting you through telephone calls, email, postal mail, or other methods when permitted or required. It also does not cancel your enrollment, participation, appointments, donations, or other relationship with My Possibilities.

 

6. Help and Support

For assistance with text messages, reply HELP to a message. You may also contact My Possibilities at:

My Possibilities

3601 Mapleshade Lane

Plano, Texas 75075

 

Telephone: 469-241-9100

Email: marketing@mptx.org

 

7. Privacy and Use of Information

Information collected through our website, online forms, telephone communications, and text-message interactions will be handled in accordance with our Privacy Policy.

Mobile telephone numbers, mobile opt-in information, and text-message consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may use communications service providers and other vendors to transmit, manage, secure, or support our communications. These providers may process information on our behalf solely as necessary to provide those services. We may also disclose information when required by law, legal process, or a valid governmental request.

Please review our Privacy Policy for additional information regarding how we collect, use, retain, protect, and disclose personal information.

 

8. Communication Availability and Delivery

Text-message delivery is subject to effective transmission by your wireless carrier and communications service providers. My Possibilities does not guarantee that a message will be delivered, received, or delivered within a particular period.

Messages may be delayed or prevented by circumstances outside our control, including:

  • Wireless carrier outages;
  • Network congestion;
  • Device settings;
  • Incorrect or outdated telephone numbers;
  • Spam filtering;
  • Equipment failures; or
  • Other technical or operational issues.

Wireless carriers are not responsible for delayed or undelivered messages.

 

9. No Emergency Communications

My Possibilities text-message numbers are not emergency-response services and may not be monitored continuously.

Do not use text messaging to report a medical emergency, immediate safety threat, suspected abuse, or other urgent situation requiring immediate assistance. Call 911 or contact the appropriate emergency service.

Time-sensitive changes involving transportation, attendance, medical needs, or personal safety should also be reported using the telephone numbers and procedures provided by the applicable My Possibilities program or department.

 

10. Appropriate Use

You agree not to use My Possibilities’ text-messaging services to:

  • Send unlawful, threatening, abusive, harassing, defamatory, obscene, or fraudulent content;
  • Impersonate another individual;
  • Attempt to gain unauthorized access to systems or information;
  • Transmit malware, malicious links, or harmful code;
  • Interfere with the operation of our communications systems; or
  • Violate the rights of My Possibilities or another person.

My Possibilities may restrict or discontinue messaging with a person who misuses the service.

 

11. Changes to These Terms

We may revise these Terms periodically to reflect changes in our practices, services, technology, or legal obligations.

Updated Terms will be posted on our website with a revised effective date. Your continued participation in our text-messaging program after an update becomes effective constitutes acceptance of the updated Terms.

You may withdraw your consent at any time by following the opt-out instructions above.

 

12. Termination of Messaging Services

My Possibilities may suspend, change, or discontinue any text-messaging program at any time without notice.

We may also stop sending messages when:

    • You opt out;
    • We determine that your telephone number is invalid or has been reassigned;
    • Continuing to send messages could violate applicable law or carrier requirements;
    • Our communications provider restricts or terminates service; or
    • We determine that suspension is appropriate to protect My Possibilities, message recipients, or others.

 

13. Disclaimer of Warranties

Text-messaging services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, My Possibilities disclaims warranties regarding the availability, accuracy, security, reliability, or timeliness of text-message communications.

You should not rely solely on text messages for critical, emergency, medical, legal, financial, transportation, or scheduling information.

 

14. Limitation of Liability

To the fullest extent permitted by applicable law, My Possibilities will not be liable for damages arising from delayed, failed, misdirected, incomplete, intercepted, or undelivered text messages; unauthorized access to a mobile device; carrier or service-provider actions; or reliance on information communicated through text messaging.

Nothing in these Terms excludes liability that cannot legally be excluded or limited.

 

15. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

 

16. Contact Us

Questions about these Terms or My Possibilities’ communications practices may be directed to:

My Possibilities

3601 Mapleshade Lane

Plano, Texas 75075

 

Telephone: 469-241-9100

Email: marketing@mptx.org

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Contact

469-241-9100

frontdesk@mptx.org

Hours of Operation

Monday – Friday, 8 a.m. – 6 p.m.

  • About
  • Contact Us
  • Join Us Today!
  • Donate Now
  • Media
  • Commitment to Accessibility
  • Privacy Statement
  • Communications and SMS Terms of Service
© 2024 My Possibilities
  • About
    • Board of Directors
    • MP Foundation Board of Directors
    • MP Staff
    • Corporate Engagement Council
    • 2025 Year in Review
    • 2024 Year in Review
    • 2023 Year in Review
    • Governance
    • Community Needs and Strengths Assessment
  • Program
    • Lifelong Learning
    • MP in Motion
    • MP Online Learning
    • Residential
    • Therapy
    • Employment Innovations School
    • Parent Portal
    • Ability Connection
  • Admissions
    • FAQ
    • Submit Application Fee
    • Want a Tour?
    • Apply for Admissions
  • Campus Life
    • HIPster Life
    • North TX Unified Soccer League
  • Ways to Engage
    • Donate Stock
    • Endowment
    • Gift Giving
    • Planned Giving
    • Volunteer
  • Make Payment
  • Events
    • Rent our space
    • Community Ball
    • Clay Shoot Classic
    • HIPster Formal
    • North Texas Giving Day
    • HIPster Golf Classic

  • Contact Us
  • Join Us
  • Media
  • Donate Now
MyPossibilities